Your privacy is our top priority at Fezbet. This privacy policy explains how your personal information is collected, stored, and protected.
Fezbet's privacy policy is built on six core principles. We maintain the highest level of transparency in every area.
Fezbet only collects information necessary to provide our services. No unnecessary data is stored.
All your data is protected with 256-bit SSL encryption. Bank-grade security measures are active at all times.
Your information is never shared with third parties without your consent. Sharing data beyond legal obligations is strictly prohibited.
Fezbet uses cookies to improve your browsing experience. You can manage your cookie preferences at any time through your browser settings.
You have the right to view, correct, and delete your stored data. Submit a request to our support team at any time.
Fezbet does not collect any data from users under the age of 18. Registration by minors is strictly prohibited.
Welcome to Fezbet. This privacy policy explains what personal information is collected when you use the Fezbet platform, how it is used, and the steps we take to keep it safe. Fezbet's privacy policy has been designed with Bangladesh users in mind, so you can enjoy our services with complete peace of mind.
By creating an account on the Fezbet platform, you confirm that you have read and fully accepted this privacy policy. Please read each section carefully.
Important: This privacy policy may be updated at any time. If changes are made, we will notify you via your registered email address and post a notification on the platform. Continued use of the platform constitutes acceptance of the updated policy.
Fezbet collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.
Information Provided Directly:
Automatically Collected Information:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Legal Compliance | 5 years after account closure |
| Payment Information | Transaction Processing & Fraud Prevention | 5 years after account closure |
| Gaming Logs | Dispute Resolution & Security Assurance | 2 Years |
| Device & IP Information | Security & Fraud Prevention | 1 Year |
| Communication Logs | Improving Support Quality | 6 Months |
Fezbet uses your information solely for specific, legitimate purposes. Our core reasons for using your data are:
Transparency Guarantee: Fezbet never sells your data. Sharing your information with advertisers or marketing companies is strictly prohibited.
Fezbet uses industry-leading security technology to protect your privacy. Our multi-layered protection system safeguards your information against all types of threats.
Fezbet may share your information with third parties only in the following limited circumstances:
Outside of the cases listed above, Fezbet will never disclose your personal information to any other organisation or individual. All our partners are required to uphold the same privacy standards.
The Fezbet platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, and analyse platform statistics.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.
Under Fezbet's privacy policy, you have the following rights:
As an international platform, Fezbet may occasionally store or process your data outside your country. In such cases, we ensure that all data is held to the highest security standards and that every condition of our privacy policy is fully observed. For international data transfers, GDPR and other applicable international privacy regulations are strictly followed.
Fezbet strictly does not collect any data from anyone under the age of 18. Age is verified at the point of registration, and additional identity documents may be requested in suspicious cases. Should we become aware that data from a minor has been collected inadvertently, it will be deleted immediately.
Fezbet may update this privacy policy as needed. The date of any changes will always be shown at the top of the page. For significant updates, you will be notified via your registered email address. Please keep your email current and up to date.
For any questions, complaints, or data deletion requests regarding Fezbet's privacy policy, please contact our data protection team. We aim to respond within 7 business days.
Your Data, Your Control: Fezbet believes your data belongs to you. We only use it to deliver the best possible service.
Under Fezbet's privacy policy, you enjoy the following rights.
You can request to view what information we hold about you at any time. Submit a request to our support team and we will provide it within 30 days.
If any of your stored information is incorrect, you may request a correction. We will update it once the necessary proof is provided.
After your account is closed and all legal retention periods have expired, you may request the complete deletion of your data.
You may object to the processing of your data in certain circumstances. Appropriate action will be taken once the matter has been reviewed.
You may request a download of your data in a machine-readable format such as CSV or JSON.
You may request that processing be temporarily suspended while a dispute over the accuracy of your data is being resolved.